CX Genie Lifetime Deal | Smart Customer Feedback Tool

CX Genie is a powerful customer experience tool that helps businesses collect, analyze, and act on customer feedback efficiently. It centralizes feedback from various channels into a single platform, making it easy to monitor customer sentiments and identify areas for improvement. The tool’s automation capabilities reduce manual work by scheduling surveys, sending reminders, and following up with customers automatically.

Key Features:

• Centralized feedback management: Gather feedback from email, social media, and websites all in one place.
• Automated survey workflows: Set up triggers to send surveys and reminders without lifting a finger.
• Real-time analytics: Access dashboards showing customer sentiment trends and key metrics instantly.
• Customizable surveys: Tailor surveys to your brand and specific customer needs for more relevant insights.
• Multi-channel support: Engage customers wherever they are, increasing response rates.
• Actionable insights: Identify pain points and strengths to improve customer satisfaction and loyalty.

Use Cases:

• Customer Support Teams: Quickly gather feedback after support interactions to improve service quality.
• Marketing Departments: Measure campaign effectiveness and customer sentiment to refine strategies.
• Product Managers: Collect user feedback to guide product development and enhancements.
• Small to Medium Businesses: Gain insights into customer experience without complex setups or high costs.