Record Lifetime Deal

Here’s how Record stands up against software giants!

• Comprehensive interface to capture, investigate, and troubleshoot users issues.
• Seamless integration with popular CX tools like Zendesk and Intercom
• Capture details heat maps, chat bots, and other CX tools fail to capture (like console logs, network issues, error tracking, etc.
• Increase your team’s efficiency with AI features like automated issue tagging, sentiment analysis, and transcript summaries.

All The Data You Need For Any Ticket.

• Collect What You Need: Automatically capture user sessions, or allow your users to record their issues along with all the necessary data. This helps reduce back-and-forth communication and allows you to quickly find the relevant information for any opened ticket.
• Analyze User Issues: Let Record take the data collected and analyze it for you to provide you with a deeper understanding and more power.
• Investigate and Monitor User Issues: Be proactive and use Record data to gather user sessions and recordings into live investigations based on similarities to get a broad view and track any new entries.
• Streamline Your Workflow: Easily enable users to report issues by providing them with a shareable link. Integrate the Record feature into your support stack to capture and maintain all relevant data within the ticket context. Share and collaborate with your developers on any submission.
• Improve Software Quality: Watch suggested user sessions to see only what you need in order to elevate customer experience and identify potential issues with the help of AI before they turn into support tickets.